Worm orders received before Friday of each week are shipped the following Monday or Tuesday. You will receive an email confirmation with a tracking number when they are shipped.
To ensure live delivery, be sure to be available to bring the worms indoors and into their bin upon arrival. I guarantee live delivery - but I cannot guarantee their survival if the package is neglected. For this reason, you must contact me within 6 hours of delivery with video or photo evidence of dead worms to qualify for a free replacement.
Worm shipments may be delayed in instances of especially unfavorable weather, or shipping holidays.
**Bulk Orders above 10 Pounds do not qualify for a live delivery guarantee**